System Status

Written By Steve Glenn

Updated at February 5th, 2025

Incidents

2/5/2025 7:00 AM Issues Placing & Receiving Phone Calls

Users are experiencing issues receiving placing & receiving calls this morning.  Our team is working with the vendor for a solution.   Please return to this page for further communication and updates. 

  • 8:00 AM Our vendor performed an update overnight. They are working to undo those changes.
  • 9:41 AM Our vendor vendor has identified the issue and applied a fix. Monitoring of the fix is ongoing.

2/3/2025 8:30 AM Issues Accessing Hapara

Staff are experiencing issues when attempting to log into Hapara.   The vendor has acknowledged the issue and is working towards a solution.   Please check Hapara's status page for further communication and updates.

 


2/3/2025 8:00 AM Issues Accessing Big Ideas Math

Students are experiencing issues when attempting to log into "Big Ideas Math" We are currently engaged with the vendor to find a solution.  Please return to this page for further communication and updates.

  • 10:03 AM  The vendor made a change that resolved this issue.  Monitoring of the fix is ongoing.

 


10/7/2024 - 10/8/2024 Planned Network Outage

A planned network outage for the Lincoln Park building will occur over the first two days of Fall Break.  This work is a prerequisite to provide connectivity to the Newcomer Academy renovation.  There will be extended periods within this window where some / all of the building will be offline. 
 

12/19/2024 7:00 AM Halls HS is Offline 

Halls HS is experiencing a network outage. We are currently investigating.  Please return to this page for further communication and updates.

  • 9:00 AM  Connectivity has been restored and is stable.  Monitoring is ongoing.

 

 
 

Services

Status pages from common vendors - click link below for additional information

Apple
Aspen
Canvas
Chromebook Filtering
Edgenuity
Google
Incident IQ
KCS Website
Microsoft
Microsoft Teams
ParentSquare
Pearson Products
Promethean
 
 

 

 

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