1/17/2025 Planned Overnight Network Maintenance

Our ISP reports that they will complete overnight network maintenance early on 1/17/25.    Due to our circuit configuration, buildings should not notice an outage.  KCS' network team will check for any lingering issues as we return on Friday. 

If necessary, please return to this page for additional updates.

12/19/2024 7:00 AM Halls HS is Offline 

Halls HS is experiencing a network outage. We are currently investigating.  Please return to this page for further communication and updates.

• 9:00 AM  Connectivity has been restored and is stable.  Monitoring is ongoing.

12/6/2024 9:00 AM Issues Accessing Big Ideas Math

Students are experiencing issues when attempting to log into "Big Ideas Math" We are currently engaged with the vendor to find a solution.  Please return to this page for further communication and updates.

• 12/9/2024 8:00 AM  The vendor has identified the cause of this issue and is currently working on implementing a fix.  Monitoring is ongoing.
• 12/9/2024 12:00 PM  The vendor has implemented a fix and is testing is ongoing to verify if this is resolved. 

12/4/2024 3:45 AM Lincoln Park / Paul Kelley Academy is Offline

Our facilities at Lincoln Park are experiencing a network outage due to power. We are currently monitoring.  Please return to this page for further communication and updates.

• 7:30 AM Maintenance is engaged in solving this power outage.  Monitoring is ongoing.

12/2/2024 9:30 AM Incident IQ (technology help ticketing) issues

We are aware of issues with IIQ being slow or not opening at all.  The vendor has been contacted.  Please return to this page for further communication and updates.

• 10:30 AM IIQ has identified the issue and implemented a resolution.  Monitoring is ongoing.