4/1/2025 9:00 AM Hapara Service Disruption

Hapara is experiencing issues nationally impacting our district.  Please return to this page for further communication and updates.

• Updates directly from Hapara can be found at: https://support.hapara.com/hc/en-us/articles/34603197167757-Service-disruption-Investigating-April-1-2025 

03/26/2025 7:00 AM Farragut Intermediate is Offline 

Farragut Intermediate is experiencing a network outage. We are currently investigating.  Please return to this page for further communication and updates.

• 8:25 AM  Maintenance has identified an electrical issue on site. 
• 8:40 AM Maintenance has put a temporary solution in place to restore connectivity.  They will return after hours to implement a permanent solution.  (a brief outage is expected during that transfer)

03/24/2025 7:00 AM Fairgarden Preschool is Offline 

Fairgarden PS is experiencing a network outage. We are currently investigating.  Please return to this page for further communication and updates.

• 8:10 AM  KCS Maintenance has verified power & operation of our gear.   Our vendor is dispatching Comcast to troubleshoot.
• 11:30 AM Our vendor and Comcast are engaged in troubleshooting.  No ETA for resolution has been provided.
• 3:30 PM Connectivity restored by Comcast. Monitoring is ongoing.

2/28/2025 10:00 AM Hapara Service Interruption

Users may exprience an issue with hapara.com, resulting in a white screen. Please use the following URL to get to your teacher dashboard until services are restored. 

• Teacher Dashboard: https://app.hapara.com
• https://support.hapara.com/hc/en-us/articles/34630935344781-H%C4%81para-Service-Disruption-Investigating-February-28-2025