If the Microsoft Authenticator App is not working or if its stuck in a loop of not providing a code, more than likely it needs to be reset.  Please call the KCS IT Help Desk at 865-594-1830 and request to have the Microsoft Authenticator reset.    You will need both a computer and your mobile device in front of you to set this up.  Start on the comp...

Intended Audience: All Aspen Users   To find out what App server your Aspen session uses, follow the steps below.  Navigate to an Aspen top tab with the Options, Reports, and Help buttons present.  Click on the Help button. Click on About Aspen in the drop-down.  Look for the App server number on the last line of text in the dialog box.  The App ser...

KCS email can be accessed via the Outlook mail app or via a mobile device web browser.   Navigate to Microsoft Outlook  Enter your KCS email address and press “Next”.  Click on “Work or School Account”.  Enter your KCS password and press "Sign In".  This will prompt you to authenticate your account. Follow the prompts on your device's screen to auth...