Matthew Davidson
matthew.davidson@knoxschools.org

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Updated November 14th, 2024 by Matthew Davidson

Accessing Email from a Mobile Browser

KCS email can be accessed via the Outlook mail app or via a mobile device web browser.   Navigate to Microsoft Outlook  Enter your KCS email address and press “Next”.  Click on “Work or School Account”.  Enter your KCS password and press "Sign In".  This will prompt you to authenticate your account. Follow the prompts on your device's screen to auth...

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Updated November 20th, 2024 by Matthew Davidson

Multi-factor Authentication for KCS Email

You will need both a computer and your mobile device in front of you to set this up.  Start on the computer by either logging into your KCS email at mail.office365.com or you can sign directly into mysignins.microsoft.com with your KCS email username and password. You will get a pop-up that says MORE INFORMATION REQUIRED. Click “next”.  Decide wheth...

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Updated November 19th, 2024 by Matthew Davidson

Aspen App Server

Intended Audience: All Aspen Users   To find out what App server your Aspen session uses, follow the steps below.  Navigate to an Aspen top tab with the Options, Reports, and Help buttons present.  Click on the Help button. Click on About Aspen in the drop-down.  Look for the App server number on the last line of text in the dialog box.  The App ser...

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