Passwords can be reset using ARS in a few simple steps. The site may be accessed only at KCS locations.

https://ars.knoxschools.org

1. Type the student’s first and last name into the search bar.

2. Check the box beside your student’s name (Please confirm you have the correct student by checking the student ID # and the location). Then in the menu to the right, click on Reset Password.

3. Type the same password* in BOTH boxes complying with the following:

• Be sure that the password meets the KCS requirements of 3 of the 4 following criteria:
  • 1 Uppercase Letter
  • 1 Lowercase Letter
  • 1 Number
  • 1 Special Character
• Students should be choosing their own passwords
• Uncheck the box that says “User must change password”
• Click the Finish button