System Status

4/14/2026 7:30 AM  New Hopewell ES is experiencing a network outage.

New Hopewell ES is experiencing a network outage.  We are currently investigating.  Please return to this page for further communication and updates.

  • 8:28 AM  Connectivity has been restored.  Monitoring is ongoing.
 

4/13/2026 7:30 AM  Pond Gap ES is experiencing a network outage.

Pond Gap ES is experiencing a network outage.  We are currently investigating.  Please return to this page for further communication and updates.

  • 8:14 AM  Connectivity has been restored.  
 

4/7/2026 7:30 AM  Pleasant Ridge ES is experiencing a network outage.

Pleasant Ridge ES is experiencing a network outage.  We are currently investigating.  Please return to this page for further communication and updates.

  • 9:44 AM Connectivity restored.  Monitoring is ongoing.
 

 

 

Services


Scheduled Maintenance

 

5/26/26 - 5/29/26 Planned Network Disruptions

Durring this maintenance window, KCS will be moving all facilites to a new internet service provider.  

What systems will be impacted? When a building's network transitions providers, devices connected to KCS Wi-Fi or ethernet will lose internet access. This will also temporarily impact network-dependent systems, including desk phones and network-connected building controls. Security & access control systems will continue to function at each facility but may not be remotely accessible.

 

Is there a schedule for ‘my’ facility? As we get closer to the transition week, we will provide a more detailed timeline of when we expect specific locations to be impacted so your teams can plan their work accordingly.  Bookmark & return to this page for those updates.

 

 

 

 

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