1/05/2026 8:00 AM The Elevate program is experiencing a network outage.
The Elevate program is experiencing a network outage. We are currently investigating. Please return to this page for further communication and updates.
- 9:39 AM KCS Equpment has been rebooted. Engaging our network provider for this site (HRM) for assistance.
- 10:04 AM HRM has confirmed thier Comcast circuit for Elevate is offline. They have dispatched a technician to investigate.
- 11:31 AM Comcast dispatch to this location is expected between 3PM & 5PM today.
12/31/2025 between approx. 1 PM & 3PM. KCS's network will experience a brief (15 - 20 minute) outage at all sites for maintenance. This maintenance window is scheduled to allow our vendor to replace equipment related to our recent outages. [RESOLVED]
Access to these services will be unavailable during this maintenance window:
- Internet access (wired and wireless)
- Office & Classroom Phones
12/31/2025 3:35PM. Our vendor reports this work is complete. The KCS team is monitoring for any issues to rengage our vendor.
12/19/2025 7:15 AM Carter HS, Holston MS, and Ridgedale Alternative are experiencing a network outage. [RESOLVED]
Carter HS, Holston MS, and Ridgedale Alternative are experiencing a network outage due to power. We are currently investigating. Please return to this page for further communication and updates.
- 8:20 AM Connectivity has been restored at Carter HS. Monitoring is ongoing.
- 9:20 AM Maintenance is in ongoing communication with KUB as they work to restore power to Holston MS & Ridgedale Alt. Monitoring is ongoing.
- 10:30 AM Connectivity has been restored at Ridgedale Alt. Monitoring is ongoing.
- 12:51 PM Connectivity has been restored at Holston MS. Monitoring is ongoing.
Services
Status pages of common external vendors
Scheduled Maintenance
None at this time.