The Screen Share App is the preferred method because it will allow you to turn on the touch feature. 

Click on the App Launcher on your your Mac and locate the Knox County Self-Service

Find Promethean Screen Share and click download.

Open the Screen Share App on your computer as well as the ActivPanel. Screen Share is located in the Unified Menu on the panel. 

Type in the panel ID displayed on your ActivPanel. Be sure to check the Touchback checkbox. 

It will prompt you to change the security settings. 

You will need an admin password, however, if you go back to Knox County Self-Serve, you do have the option to Make Yourself an Admin for 30 minutes. 

After obtaining admin rights, go into your System settings and select Privacy and Security. 

Allow Screen Share under Screen Recording, Microphone, and Accessibility.

Restart Screen Share and then it is ready to be used.