Promethean: No Signal for Hard-Wired Computer

Written By MARK SLACIN

Updated on October 3rd, 2024, by MARK SLACIN

No Signal by Kate Haddad

Article Text:

No Signal for Hardwired Computer:

If your computer is not projecting when connecting with cables try these troubleshooting steps:

Make sure your computer is not in standby mode/turned off

Restart your computer

Unplug the cable and reconnect

Try the other cables provided (is using the USB-C try the HDMI+Touch and vice versa)

Try a different port of your computer

Try a different port on the ActivPanel (if using the HDMI+Touch cable)

If using a docking station/dongle disconnect from the docking station and connect the ActivPanel directly to the computer.

 

If this persists, please submit an IIQ ticket. 

 
 

 

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